Shipping
Boulder Opal Mines Australia deliver products worldwide including
to the United States, Canada, United Kingdom, New Zealand, European
& Asian countries and many more countries.
Boulder Opal Mines Australia also deliver a large number of jewellery
items to customers across Australia. Delivery anywhere in Australia
is possible, including to capital cities and regional areas.
**SHIPPING OPTIONS**
For delivery within Australia
Regular Australia Post $4.55
Or
Express Post Platinum $12.30
Guaranteed next business day delivery within the Express Post
network between major centres (if posted on any business day)
Signature on delivery and tracking is included
If required, insurance is available and can be arranged, please
ask for a quote
International Shipping
Air Mail International
For our International customers we use Australia Post Air Mail
Expect 3-10 working days for delivery, longer times during the
holiday season.
If required , insurance is available and can be arranged, please
ask for a quote
Air mail to USA and Canada….Au$9.55
Air mail to the UK and Europe ….Au$11.35
Air mail to New Zealand….Au$7.20
Air mail to Asia….Au$8.40
or
Express Post International
Express delivery to more than 200 countries in 3 to 7 business
days between metro areas of major cities
Signature on delivery and tracking is included
If required , insurance is available and can be arranged, please
ask for a quote
Express Post International to USA and Canada….. Au$58
Express Post International to UK and Europe….. Au$72.40
Express Post International to New Zealand…..Au$39.20
Express Post International to Asia…..Au$48.80
Other shipping options are available (eg. International Courier
Services) are available, please email us for a quote.
Import taxes
Import taxes/duties vary widely between countries ….It is
rare but possible that international customers may be liable to
pay import taxes or duties (levied by your government's customs
office) upon arrival of their purchase.
Customs duties are not always applied, each country has its own
rules. You should contact your local customs office for claification
GST & Prices
Prices on our website include GST (goods & services tax) which
is a 10%tax on most transactions within Australia.
However, if you are an overseas customer you do not need to pay
this tax. Exported goods are not subject to GST, so if we are
shipping to your overseas address the 10% GST will be deducted
from our listed price.
Guarantee
We have built our business on honesty and integrity. We care about
our customers.
We assume you will be delighted with the quality, presentation
and service you receive from us at Boulder Opal Mines Australia.
But, if you are not completely satisfied with your choice please
let us know and we will make every effort to make you happy.
We guarantee that our gemstones are totally natural Australian
opal and are hand crafted.
All our jewellery is hallmarked gold or silver to show that the
metal used meets the proper standards of purity.
The item pictured is the actual item you will receive, as all
our pieces are one of a kind.
As with all opal, they do need to be protected from sudden knocks
or dropping on hard surfaces.
All our pictures are as close to accurate as possible, however,
moniter resolutions do vary depending on the amount of brightness
and contrast used on your moniter.
Returns
If you are unhappy with your purchase we need to be contacted
within 7 days of you receiving it.
If an item is defective, or not as described, then a full refund
is possible. You are responsible for the cost of return shipping.
We must be contacted before any item sent back to us.
We need to receive the returned item in its original state and
packaging, no refund will be given if the item has been used,
damaged, scratched and/or broken.
The item must be returned within 28 days from the date you have
received it.
Boulder Opal Mines Australia is not responsible for any variation
in exchange rates which may result in a varied refund.
Privacy
We do not pass any of your personal details on to any third party,
your details are kept highly confidential.
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